I’ve heard of Groupon years ago and I started to purchase some of their restaurant deals on a regular basis because the deals are enticing to try new places; I even bought these movie tickets from Groupon at half off. The concept of having a deal based on the purchasing power, made it a win-win situation to the consumer and the business.
However, I’m starting to steer away from buying Groupon deals on dining out because I usually have had bad experiences being a Groupon customer. I remember one time, I brought a deal to one of their restaurant, where I was a previous customer and thought they had good service. Although, I was expecting the same service, I had a rush service where they wanted you in and out. At first I thought maybe I was coming at a busy time, but that shouldn’t be an excuse and then I thought maybe it was that particular place, but my other friend had the same experience with most of their deals they bought.
So, I’m at a point where I don’t know if business owners treat discounted customers differently or Groupon are affiliated with businesses that can’t handle the volume. You guys feel me?Â
Hi Peter,
I don’t believe it is Groupon who is bad guy here, but it is the restaurant or service provider who provides the bad service. If they choose to participate in Groupon they “should” provide the same service as you had previously.
One of the ideas behind Groupon is to advertise and get “butts in seats.” Some providers don’t realize they may be inundated, and some have, with Groupon customers who would never have walked in their door if it weren’t for the deal.
Having several hundred to more than a thousand customers walk in the door because of the Groupon deal may cause the provider to rush you through the house because you happen to be one of many more than they normally have.
I guess if I were using a Groupon deal I wouldn’t sweat the mediocre service. I would expect better service if I’m not a Groupon customer. Remember, you get what you pay for. I wouldn’t necessarily expect the same service if I’m paying for two dinners as the price of one. I’m only paying them one-half as much money.
Rick
I agee with you on this one
RestaurantS worst deal
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